Shipping policy

Shipping costs and information:

By default, the goods can only be shipped to the countries listed below. Depending on the size of your order, shipping is carried out by DPD, UPS, DHL or by a forwarding agent. The respective shipping costs can be found in the table below.

If you would like to be shipped to another country, please email us before placing an order ( mailto: info@gaudiumdecanters.com ) and name the item with the quantity and delivery address with the country and the corresponding address Post Code. We will then inform you at short notice whether we can also ship to the desired country and - should a delivery to the desired delivery address be possible - notify you of the shipping costs, as we have to inquire with our shipping partner about the shipping options and costs.

1. Shipping within Germany:

    We calculate shipping costs based on shipping weight:

    For shipping within the German mainland, we charge a flat rate of 60 euros per order up to a total weight of 29kg per order. When shipping to German islands, we charge an island surcharge of 40 euros.

    From a (total) goods weight of 29.1kg per order, we charge shipping costs of 120 euros per delivery address, since the shipping is carried out by a forwarding agent (Euro pallet ).

    2. Shipping outside of Germany:

      Our shipping costs depend on the weight, you can see the shipping weight for the respective article on the detail page:

      • Parcel shipping within the EU (see table below) up to 29kg: 100 euros
      • from 29.1kg by forwarding agent shipping per Euro pallet: 300 euros
      • Belgium
      • Bulgaria
      • Denmark
      • Estonia
      • Finland
      • France
      • Greece
      • Great Britain
      • Ireland
      • Italy
      • Croatia
      • Latvia
      • Lithuania
      • Luxembourg
      • Malta
      • monaco
      • Netherlands
      • Austria
      • Poland
      • Portugal
      • Romania
      • Sweden
      • Slovakia
      • Slovenia
      • Spain
      • Czech Republic
      • Hungary
      • Cyprus

      For deliveries to countries outside the European Union, additional costs may arise in individual cases, which we are not responsible for and which you are responsible for. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm and the import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for the Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do .

      delivery times

      • Unless otherwise stated in the respective offer, the delivery of the goods within Germany (Germany) takes place within 3 - 10 days.
      • Unless otherwise stated in the respective offer, the goods are delivered within the EU (see table) within 3 - 14 days .
      • When purchasing products that are manufactured individually according to customer requirements, the first correction template is made within 14 days of the conclusion of the contract. The design work and the delivery of the goods take place within up to 30 days after confirmation or approval of the correction template, unless otherwise stated in the respective offer.

      Payment Information:

         

        1. When shipping within Germany

          For deliveries within Germany, we offer the following payment options, unless otherwise stated in the respective product description:

          • Credit card
          • payment service
            • Shopify Payments
            • PayPal
            • Klarna Bank AB (publ)

              2. When shipping outside of Germany

              For deliveries abroad, we offer the following payment options, unless otherwise specified in the respective product description:

              1. Credit card
              2. payment service
                • Shopify Payments
                • PayPal
                • Klarna Bank AB (publ)

              3. Detailed information on the individual payment options

              1. Credit card

              Pay conveniently by credit card. We accept the following credit cards: Visa, Maestro, Mastercard, American Express.

              2. Payment service provider

              • Shopify Payments
              • PayPal
              • Klarna Bank AB (publ)

              In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:

              • Invoice: The payment period is 14 days from the dispatch of the goods / ticket / or, in the case of other services, the provision of the service. You can find the invoice conditions for invoice purchases for deliveries to Germany at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https: // cdn .klarna.com / 1.0 / shared / content / legal / terms / EID / de_at / invoice? fee = 0 .
              • Installment purchase (only available in Germany): With the Klarna financing service, you can flexibly pay for your purchase in monthly installments of at least 1/24 of the total amount (but at least EUR 6.95) or under the conditions otherwise specified in the cash register. The installment payment is due at the end of the month after Klarna sends a monthly invoice. Further information on the hire purchase including the general terms and conditions and the standard European information for consumer loans can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account
              • Immediately: Your account will be debited immediately after placing the order.
              • Direct debit: The debit is made after the goods are dispatched. You will be informed of the time by email. (Please list only those payment methods that you also offer.)

              The use of the payment methods invoice, hire purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna as part of the initiation of the purchase and the execution of the purchase contract for the purpose of address and credit check. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com /1.0/shared/content/legal/terms/K502554/de_at/user . General information on Klarna can be found here: www.klarna.com. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the details in Klarna's data protection regulation Germany / Austria.

              "With Klarna Checkout, you can complete your order particularly quickly and easily - without additional registration. Either you pay conveniently by invoice or you choose an alternative payment method within 30 minutes after ordering. This option is limited to the payment methods within the Klarna checkout , ie the payment methods purchase on account, hire purchase, credit card, direct debit and instant transfer.

              If you are using Klarna Checkout for the first time, it may happen that you cannot select your desired payment method. However, you can always pay by credit card or instant transfer.
              If you have any questions about the Klarna checkout (payment process) or an existing Klarna payment, please do not hesitate to contact the friendly colleagues of the Klarna support team. You can reach Klarna customer service Monday to Friday from 8 a.m. to 10 p.m. and Saturday / Sunday from 10 a.m. to 5 p.m. on Tel 0221/66950110 or via the contact form at www.klarna.de. "